user-195980 on 28 August 2013 about Meetic.nl in category Datingsites, klachtmelden
J’Ai termine mon abonnement chez Meetic ( faites en France), mais on continue de m’evoyer des propos des celibataires. En plus votre website bloque la plupart des fois.
Une terminaison de me prendre de l'argent pour l'abonnement que j'ai termine au plus tot possible et m'envoyer une confirmation de l'arret de vos services.
Message from from Klacht.nl
12 years ago - Complaint is picked up by Meetic.nl
Message from from Klacht.nl
12 years ago - Complaint is solved by Meetic.nl
Message from from Klacht.nl
12 years ago - User added a review about the solution that Meetic.nl posted
Responded on 25 March 2015 at 07:50
Dear Bcfillet,
Thank you for your message conerning the fact that you encounter some problems on the Meetic website.
I would like to advise you to contact the French Customer Care, so that they can look into the problem you are having, and solve this as soon as possible.
You can contact the Customer Care by clicking on the "Help" (Aide) link on the bottom of the Meetic website. Here you select a random category and then a random question. At the bottom of the answer to the question you can find a grey link (Poser une question par mail) to ask a question.
I hope this information will suffice, and I hope that the French Customer Care team will solve all you problems as soon as possible.
Kind regards,
Marieke of the Meetic Team
