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Complaint: Afschijven van €8,49 per maad

user-214712 on 26 November 2013 about Adyen in category Betalingsdiensten

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

Datum

Tegenrekening

Omschrijving

Bedrag EUR

18-11 ADYEN B V 5150.71.439
BETALINGSKENM. 4713847145817396
BADOO MEETING NETWORK
BADOO MEETING NETWORK
-8,49

Machtiging
Saldo na boeking: EUR -295,81 Terugboeken

18-10 ADYEN B V 5150.71.439
BETALINGSKENM. 1713820394011082
BADOO MEETING NETWORK
BADOO MEETING NETWORK
-8,49

Machtiging
Saldo na boeking: EUR -52,05 Terugboeken

17-09 ADYEN B V 5150.71.439
BETALINGSKENM. 4813793920051703
BADOO MEETING NETWORK
BADOO MEETING NETWORK
-8,49

Machtiging
Saldo na boeking: EUR -366,65 Terugboeken

19-082013 ADYEN B V 5150.71.439
BETALINGSKENM. 4713768000042740
BADOO MEETING NETWORK
BADOO MEETING NETWORK
-8,49

Machtiging

Desired solution:

Wat is dit.......?
Ten eerste stop zetten/ en eventueel geld terug storten.
Graag een reactie hier op.
Mvg Marcel

Message from from Klacht.nl

12 years ago - We have sent an email to Adyen about your complaint

Message from from Klacht.nl

12 years ago - Complaint is picked up by Adyen

Message from from Klacht.nl

12 years ago - Complaint is solved by Adyen

Message from Adyen

12 years ago - Dear sir/madam, Thank you for contacting Adyen Support. Adyen is a Payment Service Provider and handles payments for online merchants via credit card, bank transfer, and other payment methods. Adyen only offers the technical system for handling these payments. For any questions related to an individual payment or the status of your order you will have to contact the shop where the order was placed. http://www.adyen.com/info-for-shoppers/ If your payment was refused, and the merchant is not able to give you the reason why, you will have to contact your Issuer. Adyen can not provide you with any details about the Refusal Reason. Please contact Badoo for more information: Email Address [email protected] Website http://badoo.com/feedback/ Phone Number +44 207 099 9939 Kind Regards, Adyen Support

Adyen

Responded on 25 March 2015 at 07:50

Offered solution:

Dear sir/madam,

Thank you for contacting Adyen Support.

Adyen is a Payment Service Provider and handles payments for online merchants via credit card, bank transfer, and other payment methods. Adyen only offers the technical system for handling these payments. For any questions related to an individual payment or the status of your order you will have to contact the shop where the order was placed.

http://www.adyen.com/info-for-shoppers/

If your payment was refused, and the merchant is not able to give you the reason why, you will have to contact your Issuer. Adyen can not provide you with any details about the Refusal Reason.

Please contact Badoo for more information:

Email Address [email protected]
Website http://badoo.com/feedback/
Phone Number +44 207 099 9939

Kind Regards,
Adyen Support

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