Complaint: Actua insurance is just JOKE !

user-215701 on 01 December 2013 about Actua Verzekeringen in category Verzekering

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

As I was buying my camera, I got adviced, that It would be better to have my new and rather expensive camera insured.. Soo, I did it.. How naive I was.. My Canon got stolen during my holidays, I did police report and was hoping, that I will get new one, as they promised.. Well, guess what? They rejected my claim.. I think, this is their natural reaction to everyone at first.. Soo my fight with Actua is starting!!
I am not going to give up, not scared of them.. I will be pain in your ass dear Actua Cheaters!!

Desired solution:

".

Message from from Klacht.nl

12 years ago - We have sent an email to Actua Verzekeringen about your complaint

Message from from Klacht.nl

12 years ago - Complaint is picked up by Actua Verzekeringen

Message from from Klacht.nl

12 years ago - Complaint is solved by Actua Verzekeringen

Actua Verzekeringen

Responded on 25 March 2015 at 07:50

Offered solution:

De diefstalclaim is op inhoudelijke gronden afgewezen. We hebben verzekerde gewezen op de mogelijkheid om bezwaar aan te tekenen en bij wederom een negatief standpunt kan men zich tot het Klachteninstituut Financiële Dienstverlening wenden.

All complaints of