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Complaint: Not happy

user-31670 on 09 December 2010 about ABN Amro in category Banken

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

For as long as I can remember Fortis never once denied any payments from my account.As long as my saldo was in the plus for at least 24hrs every three months that was fine.
Now…in less then a month ABN has cancelled at least two of my payments.
If I had wanted ABN I would have gone with them years ago..I didn’t.But now after never missing a payment even if I was in the red..thanks to ABN my credit that I did have will be ruined thanks to them! It’s not easy being on a low income and making ends meets..now they make it harder again…

Gewenste oplossing

That my account reverts back to the same as it was when we had our Fortis account..no changes and no extra charges

Message from from Klacht.nl

13 years ago - Complaint is picked up by ABN Amro

Message from from Klacht.nl

13 years ago - Complaint is solved by ABN Amro

Message from ABN Amro

13 years ago - Dear Mr, Mrs Zeegers, We are sorry for the late response on your complaint. Recently, ABN AMRO operates on various Internet forums for complaints like yours. We have tried to reach you today by phone. Unfortunately this was not successful. Your complaint is posted on December 9, 2010. If the problem has not yet been solved, please let us know. You can call the number below to solve this problem or let us know when we can call you. If you have any further questions, please e-mail them to us. The e-mail address can be found on our website. You can also call us 24 hours a day, seven days a week on 0900 - 00 24 (EUR 0.10 per minute). The international number is +31 10 2411720. Yours sincerely, ABN AMRO Bank N.V. Mrs. D. Piquet

ABN Amro

Responded on 25 March 2015 at 07:50

Offered solution:

Client bericht gestuurd.

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