My complaint:

Banking with no liability (irresistible banking)

Desired solution:

I have make a complaint dealing with a foreign transaction, ABN-AMRO reference number: EM1004003594076i dated:11-04-2013. I already tried to settle this matter with service-desk payment department but remain unsuccessful Filenumber: GR1310552459 The transaction has been bounce back giving the reason \\\\\\\"invalid or in complete details - branch code is not supplied\\\\\\\". I lost almost 100 euro due to this failed transaction which is not first time but on the other hands there are plenty of successful transaction in my account with same information but to different account numbers. I\\\\\\\'m just confirmed by the HBL Pakistan that provided account details are sufficient to make a transaction because first four digits of account number are branch code itself . Secondly HBL didn\\\\\\\'t receive this transaction at all. P.S: ABN-AMRO uses Standard Chartered Bank as an intermediary bank, above reason \\\\\\\"invalid or in complete details - branch code is not supplied\\\\\\\" is given by Standard Chartered Bank. I have provided HBL Karachi\\\\\\\'s Swift Code so money should reached that bank first, Standard Chartered Bank cannot claim any thing about incomplete account information as they never forward the transaction.