My complaint:
Van mijn bankrekening is 190,80 euro afgeschreven zónder mijn toestemming.
Desired solution:
Met het retourneren van mijn geld...asap please. Ik kan het absoluut niet missen !!!
Complaint: Ongeoorloofde afschrijving AYDEN (of ADYEN)
user-200064 on 19 September 2013 about Adyen in category Betalingsdiensten
New complaint
In treatment
Complaint resolved
Complaint closed
Message from from Klacht.nl
12 years ago - We have sent an email to Adyen about your complaint
Message from from Klacht.nl
12 years ago - Complaint is picked up by Adyen
Message from from Klacht.nl
12 years ago - Complaint is solved by Adyen
Adyen
Responded on 25 March 2015 at 07:50
Offered solution:
Dear sir/madam,
Thank you for contacting Adyen Support.
Adyen is a Payment Service Provider and handles payments for online merchants via credit card, bank transfer, and other payment methods. Adyen only offers the technical system for handling these payments. For any questions related to an individual payment or the status of your order you will have to contact the shop where the order was placed.
https://www.adyen.com/info-for-shoppers/
If your payment was refused, and the merchant is not able to give you the reason why, you will have to contact your Issuer. Adyen can not provide you with any details about the Refusal Reason.
Kind Regards,
Adyen Support
