My complaint:

I want to know ,when i have problem with the product what i bought of i have questions about something of i want return something,what i can do.There is no telephone number.I sent e-mails,but no answer.
What kind of webshop is this?
Do something about it or close the webshop,because you make a lots of problem for lots of people.

Desired solution:

Every proper webshop has a costumerservice!