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Complaint: I am eager to find the parcel 3SYBAD0362666 on DOD.nl about the order 424891.

user-178390 on 15 May 2013 about deonlinedrogist.nl in category klachtmelden

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Complaint resolved
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My complaint:

I am worried because my order 424891 hasnot been received,I place a order 424891 online on 23 april 2013 in DOD.nl. The track&trace 3S-code:3SYBAD0362666 from DOD.nl hasnot track the details.It has already lost for 22 days.I email DOD service everyday and wish DOD can help me find the parcel soon,but I havenot received any information from DOD service. Then I email POST.NL and wish offer the details about the parcel,but POST.NL give me a reply that they didn’t receive any information after the 24th of april 2013.I wish you can help me to find the parcel soon.If DOD service hasnot find it,I wish redelivery another again.

Desired solution:

I wish you can help me to find the parcel soon. If DOD service hasnot find it,I wish redelivery another again.

Message from from Klacht.nl

12 years ago - We have posted a tweet about your new complaint about deonlinedrogist.nl

Message from from Klacht.nl

12 years ago - We have posted reminder on Twitter to remind deonlinedrogist.nl to pickup complaint

Message from from Klacht.nl

12 years ago - Complaint is picked up by deonlinedrogist.nl

Message from deonlinedrogist.nl

12 years ago - Dear Customer, After receiving your complaint on may 5th we have contacted PostNL about the whereabouts of your package. We have informed you about that several times in response to your inquiries. We understand that you want what you have paid for. Unfortunately it takes some time to find out what has happend with a package in case it is missing. On may 23rd we received information from PostNL stating that your package was lost. On may 24th we have refunded your money.

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