Complaint: Flase Promis >>>> Make me fool on Phone by ABN Amro

user-176762 on 07 September 2013 about ABN Amro in category Banken

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

As I previously complained here and got response from AMB Amro, as any one can read here(https://www.klacht.nl/abn-amro/klacht/banking-with-no-liability-irresistible-banking-2).
After that I got one phone call and a man was represented himself as an ABN AMRO employer. He talked almost 25 mints and discuss about my complain. At the end he promise me to gave my money back which I lost during the transferring money to home country.
Now after almost 4 months here I’m again complaining again for same situation.

Desired solution:

I am still waiting since 4 month for that money which promised by someone at ABN Amro web team on phone.

Message from from Klacht.nl

12 years ago - We have sent an email to ABN Amro about your complaint

Message from from Klacht.nl

12 years ago - Complaint is picked up by ABN Amro

Message from from Klacht.nl

12 years ago - Complaint is solved by ABN Amro

ABN Amro

Responded on 25 March 2015 at 07:50

Offered solution:

I called the client and her complaint has been solved. The funds were transferred into the wrong account, this has been corrected.

Best regards,
ABN AMRO Bank N.V.
Mw. S. Kropman-Hartog

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