My complaint:
I’m an old lexa member (liberty_a_886)
I stopped my membership in april-4.
When I was checking my monthly payment detail, I recognized that even though, I stop my lexa membership 5.5 months ago, they had been still charged 27.85 euro every month automaticly from my bank account.
Is this the way, how lexa makes money?
Under the trustable people profile, illegal money transfer.
It is really ethic and acceptable, totally disappointed.
I wish them to correct their mistake as soon as possible and applogize from many users which has the same destiny like me.
Regards,
Je account is opgeschort
Hallo liberty_a_886,
We hebben je account opgeschort zoals je hebt gevraagd, dus jouw profiel is niet langer zichtbaar op onze site.
Onthoud dat jij je profiel op ieder gewenst moment en heel makkelijk kunt activeren. Je logt in zoals je dit altijd hebt gedaan of je klikt op de onderstaande link.
Gebruikersnaam: liberty_a_886
We adviseren je om een kopie van dit bericht te bewaren.
Groeten van het team van Lexa.nl!
Desired solution:
Re-payment of my money back.
