My complaint:

One year ago I purchased Apple Mac. Book since that time I am unable to use it.
Computer has crashed 10 times each time I returned it to Media Markt for repair
Also send Media Markt and Apple Nederland an Registered Letter they have refused to refund my money or give me à store credit.
Now I am looking at an expensive law suit, If you are thinking of making à purchase at Media Markt or purchasing an Apple Product think twice

Desired solution:

Full Refund