My complaint:

On 17 March 2013 we ordered a football team bed sheet
on n-voetbal.nl for out little nephew’s birthday that was never
delivered. After 3 weeks we asked for some info about it and they told
us it was out of stock. Then we asked for our money back but so far,
after 2 months, our money has not been returned yet. N-voetbal never
replied our emails and it is impossible to contact them at the number
provided because you always find an answering machine.Course,they dont call you back.What for?They already got your money and it seems they dont wanna give it back.This a total SCAM.Judging by the other comments it seems N-VOETBAL is a real fraud!

Desired solution:

I want my money back and a compensation of damages!