My complaint:
I have been trying to contact you guys via email Since August 13. I have sent you 8 emails, which I will also be sending on to your client. I appreciate you have many dentists administration that you look after, but no answering 8 emails is not acceptable, and I will send these details to your client. It has now had a direct effect to him remaining our dentist, and frankly it’s your fault.
I was trying to get a singular reference number as per agreement with your client, but you’ve yet to supply it (which is probably too late to do so now)
Desired solution:
I want a direct contact email address and telephone number