Complaint: No delivery, no money return

user-118263 on 31 July 2012 about Sports24 in category Sportwinkel

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

On May 25th I made an order for the total value of 183,15 Euro and paid extra for fast delivery. A week later the order was not delivered, I receive excuses and promises but still no delivery. On June 4th I officially requested a full refund. Until now, after a number of emails and phone calls still no money has been paid back. No response to email, phone calls go to the answering machine. Maybe they have been finally shut down so they can’t scam more people.

Desired solution:

To receive return of the 183, 15 Euro paid

Message from from Klacht.nl

13 years ago - Complaint is picked up by Sports24

Message from from Klacht.nl

13 years ago - Complaint is solved by Sports24

Sports24

Responded on 25 March 2015 at 07:50

Offered solution:

Geachte Klant,

Gezien de ouderdom van u klacht hebben wij dit niet meer duidelijk in het systeem staan.

Mochten er nog problemen spelen vragen wij u vriendelijk te mailen naar [email protected] zodat onze klachtenafhandeling dit direct voor u kan oplossen.

U kunt ook bellen met onze collega Stef op 0648620052

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