user-216658 on 05 December 2013 about Adyen in category Betalingsdiensten
Al maanden wordt er een bedrag van € 8,49 afgeschreven van mijn bankrekening, zonder dat ik er opdracht toe heb gegeven.
Ik heb nooit mijn bankrekeningnummer gegeven, dus snap niet dat er geld wordt afgeschreven.
Geld terug storten.
Message from from Klacht.nl
12 years ago - We have sent an email to Adyen about your complaint
Message from from Klacht.nl
12 years ago - Complaint is picked up by Adyen
Message from from Klacht.nl
12 years ago - Complaint is solved by Adyen
Responded on 25 March 2015 at 07:50
Dear sir/madam,
Thank you for contacting Adyen Support.
Adyen is a Payment Service Provider and handles payments for online merchants via credit card, bank transfer, and other payment methods. Adyen only offers the technical system for handling these payments. For any questions related to an individual payment or the status of your order you will have to contact the shop where the order was placed.
https://www.adyen.com/info-for-shoppers/
If your payment was refused, and the merchant is not able to give you the reason why, you will have to contact your Issuer. Adyen can not provide you with any details about the Refusal Reason.
Email Address [email protected]
Website https://www.be2.nl
Phone Number +31 850090208
Kind Regards,
Adyen Support
