Complaint: Its a scam

user-191296 on 29 July 2013 about Oxxio in category Energieleveranciers

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

The first day they showed prices were cheap because they did not mention Tax in it, which means exclusive Tax, and now my yearly report says i shall pay them around 100 Euro Extra, i live alone, always eat out side so i rarely cook, i pay 80 Euro every month, up on that now i have to pay 93 Euro extra bullshit, this company is a scam should be banned scumbags. i suggest Essent they are the best, i should have not moved to this scammer lamer company.

Desired solution:

i should not pay the 93 Euro..............................................................................................................................................

Message from from Klacht.nl

12 years ago - We have sent an email to Oxxio about your complaint

Message from from Klacht.nl

12 years ago - Complaint is picked up by Oxxio

Message from from Klacht.nl

12 years ago - Complaint is solved by Oxxio

Message from from Klacht.nl

12 years ago - User added a review about the solution that Oxxio posted

user-191296

Responded on 02 August 2013 at 14:39

they sent me an email which is just a justification, but not help to recover my money, still scam and disappointed, i recommend Essent to all

Oxxio

Responded on 25 March 2015 at 07:50

Offered solution:

We hebben contact opgenomen met de klant en uitleg gegeven over zijn afrekening.

Met vriendelijke groet,

Fabienne
Oxxio Nederland B.V.

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