My complaint:

My previous claims number 159463 and 154918 have status “Opgelost” and seem to be buried under heap of other claims, therefore this new one is made.

The SIM card was never activated and can not be used. I requested Youfone.nl via their website to terminate the contract and return me my money. Because of no reaction and new bill for 2.50 euro I sent another letter via post on 24 of July 2012. Both letters were ignored. Instead of terminating the contract Youfone sent me next bill for 2.50. I have blocked automatic money withdrawal from my bank account and will never pay any cent to Youfone. I see no other way to stop this robbery.

Desired solution:

Terminating the contract, returning me my money.