user-29529 on 23 November 2010 about Tommy Teleshopping in category Teleshopping
I’ve placed an order with Tommy Teleshopping but canceled it again before shipment. The order was indeed canceled and never shipped, by my money (EUR 59,90) was never refunded. I’ve sent 5 emails asking them to refund my money. I’ve tried to call several times but never get an answer. And my money is still not refunded.
Refund of my money
Message from from Klacht.nl
15 years ago - Complaint is picked up by Tommy Teleshopping
Message from from Klacht.nl
15 years ago - Complaint is solved by Tommy Teleshopping
Responded on 25 March 2015 at 07:50
Dear Jheyneke,
It's correct that the money is not yet refunded. We'll make a payment on thursday the 9th of december. So the money will be visible after the weekend on you account of the single authorization.
