Complaint: I haven’t received my money, neither my cards and hotel- cheques.

user-140131 on 23 April 2013 about voordelengids in category Internetshops - Algemeen

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

I am currently still waiting on my cards. This is ridiculous. You people take my money and I still haven’t received anything. It’s either I get taken seriously or I will send in a official complaint to the fraud committee.

Desired solution:

My money back. I am tired f waiting.

Message from from Klacht.nl

12 years ago - Complaint is picked up by voordelengids

Message from voordelengids

12 years ago - Goodmorning, Excuse us, but we send your Voordelenpassen in December 2012. Do you mean that yoy didn't receive these cards? We also received your email at 27-11-2012. Your contract is cancelled after this year. Best Regards, Voordelengids.eu

Comment by poster of the complaint

12 years ago - Good day, I have not received anything and I did give the new address that I am residing at. So can you please tell me if it was sent, where did you send it? Yours truly, N. Richardson

Message from from Klacht.nl

12 years ago - Complaint is solved by voordelengids

voordelengids

Responded on 25 March 2015 at 07:50

Offered solution:

De passen worden deze week opnieuw toegezonden.

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