Complaint: Would really like my money back.

user-140131 on 07 November 2012 about voordelengids in category Internetshops - Algemeen

New complaint
In treatment
Complaint resolved
Complaint closed

My complaint:

One year ago a guy stopped me and spoke to me about a discount card. It was one payment of €79.95. But I just saw that again the same amount has been taken from my account. I would really like to get my money back and a apology. The card has never been of good use for me from the start.

Desired solution:

I would like to get my money back. The full amount.

Message from from Klacht.nl

13 years ago - Complaint is picked up by voordelengids

Message from voordelengids

13 years ago - Goedemorgen, Have you been moved since last year? I can't find you in our system with the adress you just gave me. Could you please send me, the old adress? Thank you very much! Best regards, Voordelengids.eu

Comment by poster of the complaint

13 years ago - 1103aa 149c

Message from from Klacht.nl

13 years ago - Complaint is solved by voordelengids

Message from from Klacht.nl

12 years ago - User added a review about the solution that voordelengids posted

voordelengids

Responded on 25 March 2015 at 07:50

Offered solution:

We've sent a email to your private account.

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